The fee for enrolling in the 12-week Virtual Training Series for Level 1 certification is $1495. All course materials (print and online) are provided as part of the training program fee. For more information, see page 10 of the Coach Manual.
Coaches directly promote and market the Community Heart & Soul model to prospective communities. In addition, inquiries received by the Community Heart & Soul organization are shared with Heart & Soul Coaches based on geography. For coaches who offer virtual coaching, leads/inquiries will be shared as well.
Communities can access a list of certified Coaches on the Community Heart & Soul website: https://www.communityheartandsoul.org/coaches/.
Over the two-year Community Heart & Soul process, certified Coaches dedicate an average of 150-200 hours per Heart & Soul community. See page 11 of the Coach Manual for more information on the time commitment to coach a Heart & Soul town.
Coaches sign a Coaching and Training Agreement that guides their relationship with the Community Heart & Soul organization both during the training program and while a Coach is working with communities after certification. A copy of this agreement is available upon request. Coaches must renew their Coach certification every two years. See page 11 of the Coach Manual for more information on Community Heart & Soul Coach certification renewal.
Heart & Soul Coaches contract with the sponsoring entity (city government, nonprofit, foundation, etc.). While fees vary between Coaches, coaching services on average are generally $5000/phase.
Community Heart & Soul is designed for small cities and towns with populations between 2,500 and 30,000. The model is not used in large urban centers or in neighborhoods. The process can be initiated by local residents, government officials, or community-based organizations. Multi-town, regional, and county efforts have embraced Community Heart & Soul when a joint effort was desired and the total population fell between 2,500-30,000.
Community Heart & Soul does not replace other community development programs or planning processes that a town is engaged in. Community Heart & Soul complements other community initiatives (economic development planning, comprehensive planning, Main Street, etc.) and becomes the community engagement arm for other programs and planning.
Community Heart & Soul is a bottom-up, resident-driven process that determines a town’s future based on what matters most to resident in their communities. The strength of the model lies in the design: there is no particular agenda being promoted, other than a genuine desire to improve community relationships, planning, and collaborative decision-making through engaging in the process.