Making Real Community Impact is a Big Task and Can Feel Overwhelming
We hear from town residents, municipal leaders, and community partners that they are often blocked by:
- Apathy
- Fragmentation
- Lack of engagement
- Inadequate planning
- Poor investment choices
- Minimal follow through
The Good News
The good news is that Community Heart & Soul can help you and your community overcome these challenges to build and maintain a thriving community.


About Us
Every community has a unique “Heart & Soul”—the pride residents feel, the places they love to show visitors, the gathering places where people connect, and the ways neighbors come together to work across differences. Community Heart & Soul® is a discovery process that helps small cities and towns identify the priorities, places, and traditions that matter most to the people who live, work, and play there—and turn those elements into actions to build a brighter future for current and future generations.
Led by residents in partnership with local officials, Community Heart & Soul strengthens community engagement, builds trust, sparks economic development, and honors history and culture. It becomes an ongoing practice for years to come—not a plan that sits on a shelf.
Founded by Lyman Orton, proprietor of the Vermont Country Store, Community Heart & Soul has helped over 130 towns across America build a future that reflects what residents love about their community and why they choose to live there.

How It Works
At Community Heart & Soul, we have a proven plan to help you bring your community together and make it a place where people love to live—now and for generations to come.

Involve Everyone
Engage people where they already gather—block parties, schools, fairs, and other local events.

Focus on What Matters Most
Turn stories from residents into priorities for the future.

Play the Long Game
Build lasting change with an actionable framework to guide your community for years to come.
Ready to help shape your community’s future?
More than 130 small cities and towns across the U.S. have achieved lasting transformation with Community Heart & Soul.
What Communities Are Saying
We were able to identify what people feel is important to our community which will then help us drive in the direction Community Heart & Soul takes us, and what we can do, and then what support we would need.”
— Mark Matthews, Town Council Member, Pepperell, MAThe Community Heart & Soul process empowered individuals to have a say in decisions affecting their lives. It has a significant impact on various aspects of community engagement.”
— Mary Joan Dickson, Town Council Member, Cedar Lake, IN






How To Get Started



Download the Community Heart & Soul Intro Book
Our Intro Book is your go-to-guide—it shows you what the program is, why it works, and how to launch it in your community.
Strong Partnerships,
Stronger Communities.
Together, with foundations and nonprofits, Community Heart & Soul is helping transform small cities and towns across America.
Latest News

Community Heart & Soul Welcomes New Board Trustee Sterling Speirn
Community Heart & Soul is pleased to announce the addition of Sterling Speirn to its Board of Trustees. Speirn is a philanthropic and civic leader with more than 40 years […]

President’s Letter—Community Heart & Soul in 2025
Dear Heart & Soul Friends, One of the things I love most about my job is hearing stories from residents, town officials, Coaches, and partners about the different ways Community […]

Five Tips on Effective Project Coordination for Successful Resident Engagement
Making a lasting impact in a community takes time and effort, especially for those who take leadership roles in the process. Planning meetings, tracking outcomes, and ensuring all voices are […]


